There are lots of services out there that that give you support and advice. Please see our online directory of other organisations' services below.
For a faster search, click on our quick links:
Freephone 24 hour National Domestic Violence Helpline: 0808 2000 247 (run in partnership between Women’s Aid and Refuge)
Emergency services: 999
Welfare Rights for Greenwich Residents Address: The Woolwich Centre, 35 Wellington Street, Woolwich, SE18 6HQ.
Telephone advice for Royal Greenwich residents. Open Monday – Friday 10am-4pm.
Phone: 020 8921 6375
Textphone number: 18001 020 8921 6375
Official Government Benefits Advisor Site
Greenwich (Woolwich) Citizens Advice Bureau
Address: Old Town Hall, Polytechnic Street, LONDON, SE18 6PN
Phone: Advice line 020 8853 9499
Fax: 020 8317 7571
You can get help and advice about a wide range of issues, talk to a counsellor online
Helpline: 0800 1111
Family Rights Group
Information for mothers whose children are involved with Children’s Services because of domestic abuse
Greenwich Mind is a community based mental health centre. They have the philosophy that mental health is an issue for everyone. They run many activities for people who live in the Royal Borough of Greenwich for people who want to look after and improve their mental health and well-being.
Address: 54 Ormiston Road, Greenwich, London, SE10 0LN
Phone: 020 8853 1735
Directory of Counselling services
Parent Support Group
For parents/carers with adolescent children. Includes helpline, individual counselling, weekly drop-in sessions and ‘Living with challenging behaviour’ courses. Self referral available.
Address: 72 Blackheath Road, Greenwich SE10 8DA
Helpline: 020 8469 0205
Specialist, confidential counselling, advice and helpline service for children and adult survivors of rape and sexual assault. Service delivered at various locations in the borough.
Helpline: 01474 537 392
The Scarlet Centre
Advice and drop in sessions (Tues/Wed/Thurs/Sat 10.00am-5.00pm; Fri 2.00pm-5.00pm) for women in London affected by violence, homeslessness, rape or sexual abuse, prostitution or domestic violence. Support relating to mental health and/or substance misuse problems as a result of violence. Counselling service. Support groups and workshops to encourage self esteem and confidence.
Phone: 020 7840 7142
Available on the helpline 24 hours a day to provide emotional support for people who are experiencing feelings of emotional distress or despair, including those which may lead to suicide.
Address: 1-5 Angus Street, London, SE14 6LU
Helpline: 08457 90 90 90
Phone: 020 8692 5228
Greenwich Time to Talk
Greenwich Time to Talk provides psychological treatment for people aged 18 and above living in the borough of Greenwich with common concerns such as anxiety or depression.
Phone: 020 3260 1100
Primary Care Drug and Alcohol Service
PCDAS is the main service for people with alcohol or opiate dependencies in the borough. * Provide substitute prescribing, key work, community detox, referral on for inpatient services and referral on to the Complex Needs Service at the Beresford Project for those who require higher levels of support.
Phone: 020 8855 4270
Provides a support group on Monday evenings in Woolwich focussing on how to deal with any difficulties faced by living with a drug or alcohol user. Offers each person the opportunity to share their fears, problems and anxieties in a safe place. Run by an experienced and trained counsellor.
Phone: 020 7553 7640
Local peer support groups for people with alcohol dependency through regular meetings.
Phone: 0845 769 7555
Local peer support groups for people with narcotic dependency through regular meetings.
Phone: 0300 999 1212
Local peer support for people with cocaine or crack dependency through regular meetings.
Phone: 0800 612 0225
Local peer support for families and friends of alcoholics. Separate local support group may be available for teenage children affects by others alcohol dependency. Helpline open between 10am and 10pm daily.
Helpline: 020 7403 0888
Families 1st Service
Intensive ‘whole family’ support for families where issues of ASB, Offending, non-school attendance and worklessness have been identified. Key Workers provide a varying level of support and challenge to the ‘whole family’ within the home, whilst improving links and engagement with services.
Phone: 020 8921 2779
Mums’ support group @ Brookhill Children’s Centre
Treatment workers provide support to mothers who have issues with drugs or alcohol. Childcare provided to support sessions. Project aims to provide mums with treatment in a non-stigmatising and discreet setting, whilst also linking the children in with play services and the opportunity to socialise with other children. Lunch provided at the beginning of the session and a parenting worker is on hand to offer advice and support and help to link them into other services which they might find useful. Held on Thursday afternoons between 12:30-14:30.
Phone: 020 8854 2859
A directory of local and national DVA agencies. This directory will be updated every six months.
To be included in this directory please email: info_gdva@ h4w.co.uk.
The Royal Borough of Greenwich – Housing
Information and advice about council housing and finding a home, as well as useful resources for private homeowners, tenants and landlords.
Greenwich Housing Rights
Offer independent advice on all housing and related issues
Address: 36 Wellington Street,Woolwich, London SE18 6PF
Phone: 020 8854 8848
Shelter believes everyone should have a home. More than one million people a year go to them for advice and support.
Helpline: 0808 800 4444
Email: click here for their webform
Plumstead Community Law Centre
Providing free legal advice and representation to the people of Greenwich on housing, welfare, benefits, employment and immigration.
Address: 36 Wellington Street, Woolwich, SE18 6PF
Phone: 020 8854 8848 (advice line)
Local Solicitor Firms
Hudgell & Partners: For further details visit: www.hudgellpartners.co.uk
Powell & Co Solicitors: For further details visit: www.powell-solicitors.co.uk
HE Thomas Solicitors: For further details visit: www.hethomas.co.uk
Resolution, national organisation of family lawyers committed to non-confrontational divorce, separation and other family problems. Use their search facility to find a family lawyer near you.
The Metro Centre
The Metro Centre has a long tradition of providing support services to the LGBT community, and beyond.
Address: 141 Greenwich High Road, London, SE10 8JA
Phone: 020 8305 5000
Confidential national helpline for victims of same sex couples experiencing domestic violence and abuse.
Phone: 0207 704 2040
Stonewall Housing works to ensure lesbian, gay, bisexual and trans people live in safer homes, free from fear, and where they can celebrate their identity and support each other to achieve their full potential.
Phone the advice line on 020 7359 5767 for confidential advice.
The Her Centre
Her Centre is a woman led charity in Greenwich set up in 1997. We support women who live, study or work in Greenwich and who are seeking advice.
Helpline: 020 3260 7715
Refuge is a UK national charity. Refuge supports 2,800 women and children on any given day through a range of services, including refuges, independent advocacy, community outreach and culturally specific services.
Helpline: 0808 2000 247
Women’s Aid is the national charity working to end domestic violence against women and children. They support a network of over 350 domestic and sexual violence services across the UK.
Helpline: 0808 2000 247
NSPCC FGM Helpline
Helpline: 0800 328 3550
Helpline: 0207 920 6460
The Forced Marriage Unit
A joint Foreign and Commonwealth Office and Home Office unit, which operates a public helpline to provide advice and support to victims of forced marriage, as well as to professionals dealing with cases
Helpline: 020 7008 0151
Door of Hope: Offers support and outreach for women involved in sex work
Helpline: 0845 0044231
Trust London: Community based team, offering support, advocacy and opportunities for women involved in, exploited through and for those who have exited from prostitution.
Helpline: 020 8769 9156
The Havens: Specialist centres in London for people who have been raped or sexually assaulted
Helpline: 020 3299 6900
National Stalking Helpline: Provides information and guidance on the law, how to report stalking, gathering evidence, staying safe and reducing the risk.
Helpline: 0808 802 0300
Paladin National Stalking Advocacy Service: Assists high risk victims of stalking throughout England and Wales.
Helpline: 020 7840 8960
Stop the Traffik: Works to inspire, inform, equip and mobilise communities to know what trafficking is, how to identify it and how to respond, and how to protect themselves and others.
Telephone: 020 7921 4258
SurvivorsUK helps men who have been sexually violated and raises awareness of their needs. Sexual violation includes both childhood sexual abuse and adult sexual assault/rape.
Helpline: 0845 122 1201 Monday & Tuesday 7- 9.30pm, Thursday 12-2.30pm
Men’s Advice Line
Offers advice and support for men in abusive relationships, both those experiencing violence and abuse from partners, and concerned about their own violence.
Helpline: 0808 801 0327
Action on Elder Abuse
They work to protect, and prevent the abuse of, vulnerable older adults.
Helpline: 080 8808 8141
The Point offers youth support services for education, training, employment, housing options and support, personal development programmes, sexual health service, drug and alcohol support, positive activities and volunteering.
Address: Riverside Centre, Woolwich High Street, Woolwich SE18 6DF
Phone: 020 8921 8224
Little Fish: Delivers ‘New Leaf’, aimed at engaging and supporting young people in developing healthy relationships.
Telephone: 020 8269 1123
They support young people who are using or at risk of using drugs or alcohol, those that are concerned about their parents’ or carers’ drug or alcohol use and parents and carers who are concerned about their young person’s drug or alcohol use.
Phone: 020 8921 6907
Free confidential help for young people under 25, whatever the problem.
Helpline: 0808 808 4994
Raises awareness on the dangers of addiction and helps young adults stay drug-free.
HealthCorps, promotes healthy living among teens
Domestic Violence Intervention Programme Referrals to the service are accepted from professionals and from self-referrals.
Adult referrals (18+) Violence Prevention Team:
Phone: 020 7633 9181
Young people’s referrals (16-18s) Yuva Team:
Phone: 020 8222 8281
Confidential helpline offering advice, information and support to help you stop being violent and abusive to your partner – for men, women and young people.
Helpline: 0808 802 4040